Jeanne Carlier Draws and Designs
Illustrations, plants and dots

Jeanne Carlier's Store || Policies

Jeanne Carlier’s store policies.

Store Policies

Thank you for considering purchasing one of my products! Because it means a lot to me I’ll do everything I can so you have the best experience possible. Here are the information you probably would like to know if you bought something from me.


I prepare and ship all my orders once a week on Wednesdays. If you order on a Wednesday, I will ship your order the following week. If the item you would like to buy is a gift for a specific date, please, make sure to account for this when deciding to order.

As of right now, I am only shipping to the United States and France. Please, reach out to me if you would like me to consider an other country. With enough demands, I will expend.

Estimated Shipping time:

USA: 3 - 5 business days
France: 10 - 20 business days

Damaged items

I want to you to be happy with your order! If your item is damaged, please send me a photo so I can understand what went wrong and I will replace it for free.

Ordered never arrived

Please, let me know if your order never arrived! We will check together your shipping order to make sure all the information was correct and we’ll find a solution to this problem together.